We hope every order brings you joy, but if something feels off, we’re here to make it right — gently and without any hassle.
Returns
You can request a return within 7 days of receiving your order. We only ask that the product is unused and in its original packaging, so we can take care of it properly on our end.
Refunds
Once your return reaches us and passes a quick quality check, we’ll process your refund to your original payment method within 5–7 business days. We’ll keep you updated at every step so you’re never left wondering.
Damaged or Incorrect Items
If your order arrived damaged or wasn’t what you expected, please write to us within 48 hours with a quick photo. We’ll replace it immediately — no questions, no stress.
Non-Returnable Items
Some items aren’t returnable for hygiene and safety reasons. These will always be mentioned clearly on the product page to avoid surprises.
We’re Here for You
If you ever feel unsure or need support, just reach out at support@[yourbrand].com.
We’re always happy to help, patiently and with care.